6
107 Shaw St N, Athens, AL 35611, USA
Athens, Alabama 35611
+1 256-232-2195

Unbeatable prices on lumber.

Good selection, and better prices than other lumber yards.

Great prices on deck screws too! Have used them for 10+ years and have not found an equal lumber yard in North Alabama.

Flanagan Lumber Company is a company whose time has past. They are apparently geared to doing business with a few contractors and absolutely have no interest in selling to homeowners. They are stubborn, self-serving, inflexible--often downright hostile to homeowner customers. They have a terrible return policy. In their minds, they or any of their employees never make mistakes. Flanagan's is perfect. If a mistake was made, it was always the customer's fault. If they deliver the wrong materials, and you haul it back to the store, they will charge you a 25 percent "restocking" fee to take it back. Makes Lowe's and the Home Depot look look really good. When you complain, they will tell you that they have been around a long time and they've always done it this way: the maxim of a company unwilling to change to serve their customers or the times. You can't continue in the past. The future will catch up with you. I avoid Flanagan's at all costs.

Not a good experience. I felt tolerated, not appreciated, like I interrupted their day. They delivered the wrong materials (wrong sizes, wrong colors). When I called to ask, they said they would accept returns if I brought the stuff back to the store. I rented a truck and took it all back. Then, I'm told there is a 25 percent re-stock fee on all returns. Fine, I say, except that you sent me the wrong materials. Can you please waive the 25% return fee? "No, we never do that," Flanagan says, "We sent you exactly what you asked for." So I paid full price, plus an extra 25% plus the cost of a rental truck to haul the returns back to them--all for the privilege of doing buz with the Flanagan Bros. Also, they would not issue a refund in the store, I had to wait for it to come by check in the mail (which they did send promptly). I've since purchased at Lowe's in Athens and really enjoyed lower prices plus a much improved attitude.

I'd rather go to Lowe's or a big chain store. Not worth the trouble.

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Flanagan Lumber Co Inc — Hardware Store in Athens

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Flanagan Lumber Co Inc

Hardware Store at 107 Shaw St N, Athens, AL 35611, USA. Here you will find detailed information about Flanagan Lumber Co Inc: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    7:00 AM – 4:45 PM
  • Tuesday
    7:00 AM – 4:45 PM
  • Wednesday
    7:00 AM – 4:45 PM
  • Thursday
    7:00 AM – 4:45 PM
  • Friday
    7:00 AM – 4:45 PM
  • Saturday
    7:00 AM – 12:00 PM
  • Sunday
    Closed

Rating

4
/
5
Based on 6 reviews

Contacts

Categories:
State:
Alabama
Address:
107 Shaw St N, Athens, AL 35611, USA.
City:
Athens
Postcode:
35611

About Flanagan Lumber Co Inc

Flanagan Lumber Co Inc is a US Hardware Store based in Athens, Alabama. Flanagan Lumber Co Inc is located at 107 Shaw St N, Athens, AL 35611, USA.


Please contact with Flanagan Lumber Co Inc using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Flanagan Lumber Co Inc opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Flanagan Lumber Co Inc

  • Isabella
    Added 2015.08.21
    Unbeatable prices on lumber.
  • Jessica
    Added 2015.05.13
    Good selection, and better prices than other lumber yards.
  • Emily
    Added 2014.12.28
    Great prices on deck screws too! Have used them for 10+ years and have not found an equal lumber yard in North Alabama.
  • Marissa
    Added 2014.12.16
    Flanagan Lumber Company is a company whose time has past. They are apparently geared to doing business with a few contractors and absolutely have no interest in selling to homeowners. They are stubborn, self-serving, inflexible--often downright hostile to homeowner customers. They have a terrible return policy. In their minds, they or any of their employees never make mistakes. Flanagan's is perfect. If a mistake was made, it was always the customer's fault. If they deliver the wrong materials, and you haul it back to the store, they will charge you a 25 percent "restocking" fee to take it back. Makes Lowe's and the Home Depot look look really good. When you complain, they will tell you that they have been around a long time and they've always done it this way: the maxim of a company unwilling to change to serve their customers or the times. You can't continue in the past. The future will catch up with you. I avoid Flanagan's at all costs.
  • Michelle
    Added 2013.11.25
    Not a good experience. I felt tolerated, not appreciated, like I interrupted their day. They delivered the wrong materials (wrong sizes, wrong colors). When I called to ask, they said they would accept returns if I brought the stuff back to the store. I rented a truck and took it all back. Then, I'm told there is a 25 percent re-stock fee on all returns. Fine, I say, except that you sent me the wrong materials. Can you please waive the 25% return fee? "No, we never do that," Flanagan says, "We sent you exactly what you asked for." So I paid full price, plus an extra 25% plus the cost of a rental truck to haul the returns back to them--all for the privilege of doing buz with the Flanagan Bros. Also, they would not issue a refund in the store, I had to wait for it to come by check in the mail (which they did send promptly). I've since purchased at Lowe's in Athens and really enjoyed lower prices plus a much improved attitude.
  • Joseph
    Added 2013.06.23
    I'd rather go to Lowe's or a big chain store. Not worth the trouble.
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